Why Choose Safe Harbor Relief, LLC for your legal document needs?

Safe Harbor Relief, LLC has been in the legal document preparation business for over 15 years. Unlike many other companies who hide in Internet obscurity, we clearly provide you with our toll-free and local telephone numbers as well as our address on our website. We are not attorneys, and we do not provide legal advice; however, we do provide exceptionally high-quality legal document preparation services unsurpassed by any other company on the Internet, and we take pride in our long-term reputation.

Is Safe Harbor Relief, LLC registered and bonded?

Many online services have failed to comply with state law requiring registration and bonding which is required by Nation Wide law to offer legal document assistant services in Nation Wide. These companies are not legally recognized services under Nation Wide state law, and as a consumer, you are offered no protection when things go wrong! Safe Harbor Relief, LLC is registered and bonded. As required by NationWide law, this information is disclosed on our site. Safe Harbor Relief, LLC is also a member of CALDA (the Nation Wide Association of Legal Document Assistants).

How do I know I am getting the best price?

The goal of Safe Harbor Relief, LLC is to keep our fees low, without sacrificing service. We will match any other price found on the Internet as long as the services described are exactly the same as what we offer. Safe Harbor Relief, LLC does not just prepare legal documents. We provide “complete” services including client interview, preparation of the necessary legal documents, case monitoring and being available to answer procedural questions during your proceeding. As a courtesy, we can help with the processing and/or filing of your documents with the court or other proper entity. Court proceedings are not uniform in every county. Templates or standardized court forms are insufficient in 99% of situations – a fact that many online services fail to mention. Don’t take our word for it. Verify exactly what services you will be getting before you contract with any online services so that you won’t be unpleasantly surprised later down the road. We have many satisfied online customers. Please read our positive reviews on Superpages.com! We understand that you will give thoughtful consideration when selecting a company to help you with your document preparation. By choosing Safe Harbor Relief, LLC, we are confident that you won’t be disappointed! Feel free to call us at our toll-free number if you have any further questions or would just like to chat to learn more about our services and our company.

What is included in Safe Harbor Relief, LLC flat fees?

Our flat fees cover all document preparation as specifically outlined in our Contract For Services. Our flat fees always include unlimited communication via email and customers can typically expect a very quick response, even after hours and on the weekends, although we do not “guarantee” a specific after-hour email response time. Customers that choose to communicate with our office by phone will be charged an extra fee for all incoming calls, allowing the customer complete control over their overall legal fees. This system has allowed us to keep our fees at “rock bottom” prices for those extremely price-conscious consumers; while maintaining flexibility and convenience for those customers who want to pay for that extra service.

What does Safe Harbor Relief, LLC charge for phone calls?

Over our 15 years of being in business, our number one goal has been to provide a high-quality professional service at the very lowest cost possible. Time is money and we found that some clients were abusing our old “flat fee” policy which allowed clients unlimited calls to our office during their case. At one point, our office staff was so inundated with certain clients calling over and over, (sometimes 5-10 times a day) making it difficult to get work done during the day which resulted in a backlog in our workflow. After considering all options, it came down to two: 1) we could raise everyone’s fees and hire extra staff just to cover the phone demand or 2) keep the fees the same, allow unlimited communication by email, and for those clients who did need to call in, they would pay for this extra service on an “as needed” basis. In the end, we felt having people pay for the added convenience of calling was the best resolution so that everyone was not penalized for the actions of a few. Communicating by email also allows us to keep a record of what was said which is very important when dealing with legal issues.

Why should I hire Safe Harbor Relief, LLC when I can go to the Court Self-Help Service?

If you have ever taken a trip to the local court’s self-help service, you might be able to answer this questions yourself. Most courts in the US are understaffed and short-handed. This results in long lines at the self-help centers, requiring consumers seeking help to arrive early and wait hours before the doors open if they want to get in and be helped. By using the services of Safe Harbor Relief, LLC you will never have to wait in line and in many situations, will not have to take time off work to deal with your legal document preparation needs. Safe Harbor Relief, LLC offers early evening appointments and even provides many services that can be easily completed through our online system or over the telephone. The philosophy of the court’s self-help service is a “one box fits all” solution. This usually creates confusion for people, particularly in divorce proceedings. There are a multitude of ways to complete a divorce, and some paths or options are substantially easier that others. Typically in a divorce situation, the self-help center provides consumers packets of family law forms that may or may not be needed in their particular case. The consumer is then required to sort through them and try to figure out which forms they need in their particular situation. Safe Harbor Relief, LLC is familiar with what it takes to get your case through the court process in the fastest time and with the least amount of difficulty. We have had over 11 years to streamline our processes to make it easy and hassle free for our customers. The Court self-help service does NOT prepare paperwork. They offer limited direction regarding document preparation, and you must prepare the documents yourself. When you use the services of Safe Harbor Relief, LLC, your documents will be fully prepared and completed, ready for your signature. As a courtesy, in most situations we will even file your documents with the court.y important when dealing with legal issues.

Who can I contact at Safe Harbor Relief, LLC for answers and assistance?

When you choose Safe Harbor Relief, LLC, you can be assured your case will be assigned to a real person, with whom you can communicate during the entire period of your case. Most of our fees are flat fees which allows customers to communicate with us by email as often as necessary at no extra charge. We pride ourselves in making a personal relationship with every client a top priority! As a legal document assistant, our services are not limited to merely preparing your paperwork. We want to make sure that you are able to navigate through the legal system as painlessly as possible, and we are there to help you along the way. Safe Harbor Relief, LLC is NOT an attorney’s office. We cannot give you legal advice and some questions we may not be able to answer. We strictly adhere to the laws governing our profession, so please keep that in mind when you ask us questions that we cannot provide answers to. We offer customers many options to get answers to legal questions including our extensive self-help law library in our corporate office as well as information offered through our online library. We can also refer you to an attorney in your area who may be able to help get answers to your questions.

As a client, what am I responsible for in my case?

Clients that use our services are ultimately responsible for their own case. Our office is not an attorney’s office and we do not handle cases in the same way as an attorney would. If you need excessive hand-holding in your legal matter or are expecting “attorney like service” at non-attorney prices, you should probably hire an attorney to help you. If you simply need professional legal document help and are willing to take personal responsibility for your case with a little professional help and direction, then using our services is an excellent choice and will save you a substantial amount of money. Your responsibility as our client is to respond to any communications from us in a timely manner and to cooperate with us as necessary until your file is closed. If we email you and we do not hear from you, your file may be put “on hold” until you respond. For this reason, it is critical that you regularly check your email and/or voice messages while we are handling your document preparation. Our contractual obligation as a Registered Legal Document Assistant is officially limited to preparation of your legal documents. As a self-represented individual, all communication, if any, from the court will be directed to you, not to our office. If you receive communication from the court, you should send a copy to us if you have questions about it. Our long-standing policy has been to help with the processing and/or filing of any legal paperwork we have prepared with the appropriate entity when it is conducive to do so. We do not charge for this service nor is this part of our contracted services; and this added service is strictly at our choice. We may defer the court filing of prepared documents back to the client when there is an upcoming filing deadline or other unique situation. If we are interfacing with a non-local court by mail, customers may be required to pay an extra fee for postage.